Cancellation policy

Some of our products — like FlexiWedge refills and PrepCheck — are available with Subscribe & Save, a recurring-delivery purchase option. This policy explains how those subscriptions work and how to change or cancel them. One-time purchases are not subscriptions and are unaffected.

How Subscribe & Save Works

• When you choose Subscribe & Save on a product page, you select a delivery interval: every 1, 2, 3, or 6 months.
• Your payment method is charged automatically at the start of each billing cycle, at the subscription price shown on the product page, plus any applicable shipping and tax.
• Each renewal order ships to the address on your subscription and follows our Shipping Policy.
• You'll receive an email before and after each renewal, so charges are never a surprise.

Cancel Anytime

There is no minimum commitment and no cancellation fee. You can cancel at any time:

• Log in to your account on our website and manage your subscription, or
• Use the "manage subscription" link in any of your subscription emails, or
• Call us toll-free at 1-888-853-5773 (local: (616) 935-0709) and we'll cancel it for you.

Cancellation stops all future charges and deliveries immediately. If a renewal order has already been processed when you cancel, that order will still ship — and it's covered by our normal Refund Policy, including the 30-Day Money-Back Guarantee.

Skip, Pause, or Change Instead

You don't have to cancel to make a change. At any time you can:

• Skip your next delivery
• Pause the subscription and resume later
• Change your delivery interval, quantity, shipping address, or payment method

Changes made before your next billing date apply to that renewal.

Renewal Pricing

Your subscription renews at the then-current subscription price for the product. If the price of your subscription is going to change, we'll notify you by email before your next renewal so you can decide whether to continue.

Failed Payments

If a renewal charge fails, we'll notify you and retry the payment. If it continues to fail, your subscription may be paused or cancelled and no order will ship for that cycle.

Refunds on Subscription Orders

Subscription orders are covered by the same 30-Day Money-Back Guarantee and return terms as one-time purchases — see our Refund Policy.

Contact Us

Questions about your subscription?

Common Sense Dental Products, Inc.
14998 Cleveland St., Suite A
Spring Lake, MI 49456
Toll-free: 1-888-853-5773
info@commonsensedental.com